Alta Network Services
   
 

WHY Choose ALTA?

IT Support Services Nationwide

Knowledge and Responsiveness:
We offer national IT support and central project management for your most complex and time sensitive IT / Telecomm projects.

Info-Track  CRM Suite:
Our industry leading IT project management suite provides you and your staff with  instant, secure web portal access to critical project information & status.

Nationwide Services:
Our experience in providing a highly trained national network of qualified technicians, as well as our ability to manage complex IT and Telecommunications projects is second to none.

End to End Resources:
Turnkey nationwide resources:  We provide the full spectrum of nationwide IT / Telecomm services.

If you need to speak to us immediately
call toll free
(888) 320 2582

Otherwise, CLICK HERE
and someone will get back to you within an hour.

NOTICE: ALTA Network Services has changed
its name to Techs Now.

Visit our new website today at
www.techsnow.com.


We are Your Best Choice for
Outsourced IT Support and Services:

  • National Helpdesk Services:
    At ALTA , we understand your IT and Telecommunications infrastructure. We will provide your enterprise with 24/7 support , break / fix / repair service, and maintenance support. Wherever your offices are located in the United States, Canada or Puerto Rico, our helpdesk is there to serve you.

    We provide your enterprise with the following IT support services:
    • 24/7 service dispatch.
    • Over 3,500 trained professional technicians located nationwide.
    • IT and Telecom Break / Fix / Repair services.
    • ServiceNet Maintenance Program on most types of IT / Telecommunications Infrastructure.
    • State of the art Info-Track CRM Suite for real-time access to site information/activities.
    • Programming support for all IT / Telecommunications equipment.
       
  • Moves, Additions, Changes (MAC) and Service Tickets: (24/7 support available).
    ALTA has the expertise to manage your IT and Telecommunications MAC tickets, anywhere in your enterprise. Working with your staff, or completely outsourcing this activity to ALTA, we are industry experts at customizing the process that best fits your business.

    Whether your need is emergency service or a scheduled IT task, ALTA provides excellent support service. Our industry-leading Info-Track Project Management Suite will provide you with real time information via our secure web-portal on all MAC Service Ticket activities.
     
  • National IT / Telecomm Staffing (Project based or long term):
    We offer project-based or long term IT / Telecommunications staffing nationwide. If you have a need to outsource IT functions in your organization and are looking for competitive rate structures, contact ALTA, we are glad to assist. We will take the pain out of supporting any IT / Telecommunication function in your organization.
     
  • Provisioning Services/Programming for New Circuits, WAN/LAN or VoIP deployments:
    Our experienced staff can assist you with your IT services deployment by interacting with your telecommunications providers. We manage the entire process from provisioning issues to turn up and test of new services. If you are deploying MPLS, VoIP, or changing carriers or services, we can assist. In many of these instances, reprogramming of routers and other equipment becomes necessary and again, we can help.
     
  • Asset Management/IT Audits :
    We at ALTA will take the burden off your asset management requirements. We offer turnkey solutions to the age old problem of how to account for communications assets housed in various offices scattered throughout the country. Our team assists in physical equipment audits, asset tag assignments, and asset relocation accountability. The ability to track your assets can prove useful in many areas including equipment lease returns.
     
  • Site Survey & Documentation Services:
    Let ALTA handle your IT site surveys and related documentation requirements. We understand industry-best practices. We assist in coordination of onsite resources and documentation creation and management. Our Info-Track System allows a central repository for all site survey information and documentation.

For more information about
outsourcing your IT services ,
please contact us.

 

 
 
ALTA Network Services, LLC.
600 North Weinbach Ave.    Suite 920    Evansville, IN 47711
1-888-320-2582     812-401-2242    Fax 812-401-2244
©2009 ALTA Network Services, LLC.
 
 
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